Important Information
Policies
To help make your stay at Plaza Athenee Hotel in Kuwait as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-in and Check-out
Check-in at Plaza Athenee Hotel begins at 2:00 PM. Check-out is required by 12:00 noon. Early check-in and late check-out are available upon request and subject to availability.
Identification and Age Requirements
Guests must present valid photo identification at the time of check-in. The minimum age for check-in without an accompanying adult is 18 years.
Payment and Deposits
A valid credit card or cash deposit is required upon check-in to cover any incidentals. Some rate plans may require prepayment or credit card pre-authorization.
Cancellation Policy
Cancellation terms vary depending on the room rate selected. Flexible bookings may be cancelled free of charge within a specified time window (usually 24 to 48 hours before arrival). Non-refundable bookings are charged in full.
Children and Extra Beds
Children of all ages are welcome. Baby cots or extra beds can be provided upon request, subject to availability and room size. Charges may apply for additional bedding.
Pets
Pets are not allowed at Plaza Athenee Hotel Kuwait City.
Smoking Policy
Smoking is not permitted in indoor areas. Designated outdoor smoking zones are available for guest use.
Accessibility
The hotel offers elevator access to all floors and step-free access in public areas. Accessible rooms may be available upon request.
Parking and Transport
Valet and self-parking are offered on-site. Airport shuttle service is available for an additional fee and must be arranged in advance.
Other Services
Daily housekeeping, luggage storage, 24-hour front desk support, laundry and dry cleaning services, and concierge assistance are available to all guests.